The compliance officers, composed of the city government's regular employees and job hires are tasked to check if the Ilonggos follow the rules and regulations being implemented such as the: wearing of face masks; sanitizing of hands before and after transactions; and observing proper physical/social distancing.
Mayor Jerry P. Treñas stressed how important that the Ilonggos should adhere to these protocols as to prevent the rise of COVID-19 virus. He also appealed to the officers to not abuse their power and to call for police assistance to apprehend offenders if needed.
The compliance team has been doing rounds to check if protocols are being followed in public places. They are also in charge in putting up tarpaulins in plazas, establishments and in any places that is visible to the public
Offenders who are caught not wearing faces mask in public and non-observance of physical distancing are given citation tickets in accordance to (1) Regulation Ordinance 2020-061 Mandating the Wearing of Face Mask in Public During Pandemic imposing P500 fine for violators and (2) Regulation Ordinance 2020-066 Implementing Physical Distancing imposing P500 fine for offenders and P5,000 fine for public establishments.
The compliance team also ensured that PUJs will follow the guidelines mandated by the LTFRB such as:
1. NO mask NO ride, NO mask NO travel for the drivers
2. 50% passenger capacity on each PUJs
3. The passenger must pay directly to the driver before they ride
4. Each unit (PUJs) must have an alcohol based sanitizer or alcohol for the passengers.